Get Answers to Your Questions about This Service

How does it work?

If you want to learn about a detailed process of submitting a task and receiving an essay afterwards, please go to About the Service page.

How can I submit a task?

To submit your task, simply go to the Order page and fill out the form, where you need to specify the topic of your essay, the deadline and special requirements. If, for any reason, you are not able to place an order through the form, you can as well call over the phone (free of charge). You can also email us or use our website live-chat feature. For more details, go to the Contact Information section.

How to fill out the form?

Once you get to the Order page, you will be asked to submit general information about your task, including the level of institution you are in, type of a paper, subject name, your preferred style of formatting, etc. Then, you will be automatically sent to a more extended form, where you will need to make comments in regards to deadlines and add some supplementary materials which you would like the essay writer to consider when completing the task. The payment is the last step. If you are not a registered website user, you will be asked to create an account for your further convenience

Are there any discounts available?

We are notorious for our customer-friendly pricing policy. We offer some discounts for large orders and for returning customers. To find out more, please reach out to us via a phone call (free of charge), an email or our live-chat feature before you place an order.

Can I later send additional materials to the writer?

If you want the writer to consider some extra information or materials when completing your task, you can either upload them to your order page once you are logged in, or simply contact us via a phone call (free of charge), email or a live-chat. This was our customer team will be able to immediately redirect your materials to the writer.

Can you find a specific source for the bibliography?

We have an access to many sources and databases. When placing an order, simply specify your preferred source in the requirements section and we will try to find it. In case we fail to get access to the specified source, we will contact you right away and try figure something up.

Can you update me on my order?

You can either contact us via any contact mean, or write a comment on your Dashboard. We always try to reply to your comments as soon as possible.

What happens if I don’t like the essay?

We put our best effort to deliver your task and consider all the due diligence. If you happen to not be satisfied with a paper, you may submit a revision inquiry within 5 days after receiving it. However, any comments or corrections cannot violate your initial instructions.

Can I make last-minute amendments to my order?

We kindly ask you to go through our Revision Order first to see if your situation falls under any mentioned there. If not, do not hesitate to contact our support team. We are responsive 24/7 and we will do our best to take the changes into consideration.

How long will it take to finish my essay?

We will deliver it within the time framework that you set. When filling out the form, simply indicate the deadline and we will submit it in time.

How do I receive my essay?

The completed task will be uploaded to your personal account of the website upon its completion.

Do you provide editing or proofreading services?

Yes, we do. If you already have a rough draft or the paper itself, we can go through it and improve the content and revise what you have written. The service includes, but is not limited to, grammar revision, style formatting, content proofreading, etc. Usually, the changes our editors make do not exceed 30% of the content of your paper.

Who writes my essay?

Our staff of writers is a professional team of native English-speakers. We do not contract out any ESL writers.

What are the qualifications of the writers?

Each writer is a competent and experienced professional, who graduated from reputable universities and obtained high GPA throughout their studies. Our writers’ team knows exactly how to write a top-grade paper for any subject.

Will I be able to keep in touch with my writer?

Yes, you can contact the writer personally from your account. Alternatively, you can contact a support team which will later get in touch with your writer.

What is your money-back policy?

We value our reputation, which is why we provide a fair, 100% refund if there are any violations of the original agreement from our side.

Can you revise my paper upon its completion?

According to our Revision Policy, you can submit an inquiry for a revision within five days after we submitted a finished paper. As long as your comments align with your original instructions, we will be glad to revise the paper and make changes if needed without any extra charge.

Can you guarantee that my paper if plagiarism-free?

Absolutely. We conduct several advanced plagiarism checks before sending the paper to you.

Can you vouch for my confidentiality?

We are a private entity, and we never disclose any information that our clients share with us unless we get a subpoena from a federal law.

Is your payment process safe?

We conduct payment transactions via PayPal, which is the safest and the most confidential online payment service.